Frequently Asked Questions

Don't see your question being answered here? We are continulously updating our FAQ page to bring you more customer support! If you have a question that is not yet listed, please fill out our online contact form for any questions/concerns that you may have!

• Where are you located?
• Vancouver, British Columbia (Canada).
• Do you ship any of your products?
• Unfortunately not at this moment. You can, however, give us a call to place a pick-up order!
• Can I order for pick-up?
• Yes we do! Please give us a call at 604.738.5319 to place an order!
• Where do you source your ingredients from?
• All of our ingredients are sourced from local, organic farmers right here in BC!
• How do I reserve for afternoon tea service?
• You can either give us a call at 604.738.5319, or reserve using our Afternoon Tea Reservations Form.
• When do you offer afternoon tea service?
• We offer both petite tea and afternoon tea services ever day from 12:00PM to 4:00PM.
• Do you offer gluten-free products or alternatives
• Unfortunately, we do not offer gluten-free products at this time.
• How can I reach you for business/partnership inquiries
• We are ecstatic to hear from you! All business inquiries should be made through our Contact Form. Please specify exact details and descriptions of your intent, and we will respond within 2-3 business days.